January 2022 Summaries

Refund fraud poses a significant challenge to ecommerce businesses and tax authorities, costing billions of dollars annually through various schemes, such as fake tracking IDs, wardrobing, price switching, and stolen identity refund fraud. Criminals execute these scams by exploiting loopholes in refund policies, such as requesting refunds for undelivered, defective, or falsely advertised products, and often operate in groups, making them easier to identify using machine learning algorithms and device fingerprinting. Other tactics include altering receipts, leveraging online reputation to pressure businesses, and committing tax fraud by filing false returns. To combat this issue, businesses are advised to implement measures like browser fingerprinting, careful inspection of returned items, and monitoring social media for potential fraud-related complaints while balancing these preventative measures with customer satisfaction to protect their loyal clientele.

Fingerprint has launched a new data hosting center in Mumbai, India, expanding its existing network of data centers in Europe and the USA. This move aims to better support Indian customers and comply with India's personal data protection regulations while enhancing performance for customers in Asia. Despite being based in Chicago, Fingerprint's customer base predominantly resides outside the US, with India identified as a significant growth market. The new data center allows prospective customers to choose the Asia API (Mumbai) for optimal performance, and existing customers can request to switch to the AP-South-1 data region. Fingerprint Pro offers a device identification service that helps prevent fraud and account takeovers by generating unique identifiers using JavaScript technology, which can be easily integrated into existing workflows.