August 2021 Summaries

Kevin Akerman, the new VP of Global Strategic Initiatives at Fidel, discusses his transition from Visa to Fidel and his focus on leveraging partnerships for growth. Having spent 11 years at Visa, where he signed the first commercial agreement between Fidel and Visa, Akerman brings extensive experience in building enterprise relationships and product expertise across various sectors. He expresses enthusiasm about Fidel's agility in the fintech space and aims to drive revenue and expand market presence by forming strategic partnerships and developing new products. Akerman highlights the importance of partnerships in the fast-paced payments and tech industries, emphasizing that collaboration with fintechs is essential for large companies to stay competitive. As he settles into his role, Akerman's main focus is on scaling Fidel's operations to meet the demand from global partners interested in utilizing Fidel's APIs in innovative ways.

Fidel's Data Principles guide the company's approach to data management, emphasizing user consent, data privacy, and security to build trust with clients and partners. Fidel's technology supports real-time, payments-led user experiences across various continents, partnering with organizations ranging from startups to large enterprises. Key principles include putting users in control of their data, ensuring they are the ultimate beneficiaries of their information, and maintaining stringent privacy standards that align with global regulations. Fidel uses tokenization to protect card data, ensuring transaction security without storing sensitive information. The company aims to innovate while maintaining reliability and expects the same commitment from its partners, facilitating the creation of secure, engaging financial products through its APIs.

The restaurant industry is undergoing significant transformation driven by the rise of mobile ordering and loyalty platforms, which enhance customer engagement and set new standards for modern dining experiences. These technological advancements are becoming essential benchmarks, prompting businesses to adapt to evolving customer expectations to remain competitive. The text suggests that further exploration into these changes is available and invites interested parties to connect with their Sales Team for more insights into their ongoing developments.