January 2026 Summaries

UCLA's Department of Communication celebrated its 50th anniversary by hosting "The Bridge to Humanizing AI," an interactive event that explored the evolving role of artificial intelligence in communication and human connection. Central to the experience was a digital avatar of Martine Rothblatt, featuring an AI-generated voice developed with ElevenLabs technology, which allowed participants to engage in conversations that highlighted the impact of realism, tone, and visual embodiment on trust and understanding. The event also included a panel discussion featuring Rothblatt, Ray Kurzweil, and UCLA faculty, focusing on the legacy and future of AI in communication, challenges such as anthropomorphizing intelligent systems, and AI-driven echo chambers. Supported by the ElevenLabs Impact Program, which provides free access to voice AI for educational and research purposes, the event demonstrated how theoretical inquiries into AI can be transformed into experiential learning, emphasizing the importance of understanding human interaction with AI as these systems become more integrated into daily life.

Audi Revolut F1 Team has partnered with ElevenLabs to integrate advanced AI-powered audio and voice technology, aiming to enhance fan engagement by creating culturally resonant content across global platforms. This collaboration seeks to amplify authentic voices and bridge communication barriers within the Formula 1 community, aligning with the sport's tradition of innovation both on and off the track. Stefano Battiston of Audi Revolut F1 Team emphasizes the mission to expand Formula 1's global reach through enhanced digital experiences, while Mati Staniszewski of ElevenLabs highlights the shared ambition of using technology to enrich how fans connect with the sport. The partnership reflects a strategic move to explore new formats and possibilities within the digital ecosystem, leveraging ElevenLabs' expertise to support the team's endeavors on and off the racetrack.

Yampa, a French leader in conversational AI, has significantly enhanced automated outbound communications by integrating ElevenLabs' Flash V2.5 into its proprietary orchestration layer, enabling high-scale voice agents to handle hundreds of simultaneous interactions with human-like precision. The integration addresses key challenges such as massive concurrency, latency spikes, and operational stability by ensuring instant interaction, maintaining voice quality, and allowing for unlimited scalability. After six months of implementation, Yampa reported a 31% increase in first-contact resolution, a 58% reduction in voice response latency, and complete conversational stability even during high-intensity operations. Building on this success, Yampa plans to explore ElevenLabs' real-time Speech-to-Text (STT) to further reduce latency and improve agent responsiveness in the French market, aiming to create more seamless customer engagements.

Revolut, the global financial technology company, has enhanced its customer support by deploying ElevenLabs Agents, significantly reducing time-to-resolution for customer queries by over eight times. This move allows Revolut to provide multilingual voice support to more than 4 million customers across the UK and Europe in over 30 languages, maintaining high-quality service while scaling efficiently. Initially developing an internal system, Revolut opted for ElevenLabs due to their superior voice quality, low latency, and compliance with security standards such as PCI. The collaboration resulted in a premium voice channel with a 99.7% call success rate, integrating seamlessly into Revolut’s existing AI stack without requiring a rebuild. The partnership with ElevenLabs has enabled Revolut to maintain control over orchestration and business logic, thus allowing for precise, context-aware customer interactions and the potential for new, revenue-generating experiences.

The SOK Foundation, in collaboration with UNICEF's Refugee Response Office in Poland, addresses the educational challenges faced by Ukrainian refugee children by equipping teachers with tools designed for classrooms affected by displacement. They developed the Dictionary of Language of School Education (JES), a bilingual Polish-Ukrainian resource that aids students in acquiring necessary language skills for daily school life. Utilizing ElevenLabs audio technology, JES employs a voice interface to introduce vocabulary through sound and visuals, followed by interactive exercises, reducing the need for memorization and supporting language acquisition under stress. Since 2022, SOK has trained over 5,500 educators and reached more than 100,000 children, combining language learning with psychosocial skill development in high-pressure environments. This partnership highlights the effective use of voice technology to enhance educational outcomes in crisis settings.

ElevenLabs has launched "The Eleven Album," a groundbreaking musical release created in collaboration with renowned artists and powered by the company's AI model, Eleven Music. The album spans various genres, including rap, pop, R&B, EDM, cinematic scoring, and global sounds, featuring contributions from legendary figures like Liza Minnelli and Art Garfunkel, as well as contemporary artists such as King Willonius and IAMSU!. Utilizing Eleven Music, artists have blended their unique styles with AI-generated compositions, allowing for new creative possibilities and accelerating production processes. The project emphasizes artistic integrity and ownership, with technology serving as a complement rather than a replacement. Beyond the album, ElevenLabs is fostering opportunities for artists through its Iconic Marketplace and partnerships with Kobalt Music and Merlin, aiming to responsibly integrate AI into the music industry while maintaining creators at the forefront of innovation. This initiative highlights the potential of AI in music creation, offering a new standard where technology and artistic rights coexist harmoniously.

Mindset Health, in collaboration with ElevenLabs, is enhancing its digital therapeutics aimed at improving gut-brain health through the use of advanced voice technologies. Their flagship program, Nerva, utilizes gut-directed hypnotherapy to manage conditions like IBS, and the integration of ElevenLabs' Text to Speech (TTS) and Voice Cloning technology allows for the creation of personalized audio experiences. These expressive synthetic voices are tailored to match user preferences and program requirements, offering a scalable solution to what was previously limited by the availability of human specialists. The therapeutic sessions, designed with clinical rigor, leverage psychophysiology to influence gut function and pain perception, achieving high session completion rates of 85-90%. This approach not only ensures high adherence but also allows Mindset Health to rapidly iterate and refine their voice-led interventions based on user feedback, maintaining their position as a leader in voice experimentation within the health-tech sector.

MasterClass has partnered with ElevenLabs to introduce voice interactions through AI versions of renowned instructors, allowing users to engage in real-time conversations that offer personalized and authentic learning experiences. This initiative, called MasterClass On Call, was developed in response to user demand for more profound engagement beyond video lessons, with the AI voices capturing the unique pacing, tone, and empathy of each instructor, such as Gordon Ramsay and Chris Voss. The collaboration with ElevenLabs involved a deep partnership that ensured the digital voices remained true to the instructors' brands, resulting in over 75% of users preferring voice interactions. The platform has seen increased user retention and engagement, with applications extending beyond the initial scope, such as flight attendants improving communication skills. To maintain authenticity and safety, MasterClass implemented a rigorous quality and safety framework, including training, moderation, and human review phases. Looking ahead, MasterClass is expanding its AI roleplaying functionality, enabling users to practice communication, leadership, and interviewing skills with AI partners, and exploring further personalization opportunities with ElevenLabs' Agents Platform.

Deutsche Telekom and ElevenLabs have announced a partnership to integrate ElevenLabs' AI voice agents into Deutsche Telekom's customer service, enhancing customer interactions via app and phone across Europe's largest telecommunications company. These AI voice agents, designed to offer realistic, human-like interactions, will be available 24/7 and aim to eliminate waiting times, reflecting a joint commitment to making AI technology more accessible and valuable to the public. The collaboration is part of a broader effort to democratize access to advanced voice technology, aligning with ElevenLabs' mission to create high-quality AI audio experiences.

ElevenLabs utilized its voice AI technology to revolutionize the customer interview process for its ElevenReader app, conducting over 230 interviews in just 24 hours. This initiative aimed to gather user insights on feature requests, use cases, competitor comparisons, and pricing. By employing a conversational AI agent built on the ElevenLabs Agents platform, the team was able to conduct in-depth, scalable interviews that preserved the nuance often lost in surveys. The AI interviewer, designed to maintain an empathetic tone and prompt detailed responses, achieved an 85% success rate with a median call length of 10 minutes. The collected data, analyzed using Claude Opus 4.5, revealed key insights such as user needs for multi-character dialogue, brand value perceptions, and language confusion issues in the app's text-to-speech model. This successful implementation demonstrates the potential of AI voice agents in conducting global user research, offering a scalable solution that captures rich, conversational feedback.

Dashverse is revolutionizing the entertainment industry by creating an AI-native ecosystem that simplifies the production and distribution of high-quality serialized video content. The platform comprises two main components: Frameo.AI, which allows creators to generate video content by simply describing their story elements, and DashReels, which distributes these AI-generated videos globally. Central to this process is the integration of ElevenLabs for audio generation, treating voice and music as essential storytelling elements rather than post-production additions. This approach allows for fine-grained control over voice output and high-quality, consistent audio results, enhancing the overall production quality and enabling faster content creation. By embedding audio directly into the creation pipeline, Dashverse has streamlined workflows, improved creator confidence, and increased platform performance. The collaboration with ElevenLabs has been pivotal in achieving these outcomes, making Dashverse a leader in AI-driven cinematic storytelling.

Scribe v2 is the latest transcription model from ElevenLabs, offering enhanced accuracy and stability for transcribing, subtitling, and captioning across more than 90 languages. It significantly improves upon its predecessor by better handling long-form audio, diverse speaker accents, and complex recordings while achieving the industry's lowest word error rate. Key features include context-aware transcription through keyterm prompting, built-in entity detection with precise timestamps, and automatic multi-language transcription without the need for manual segmentation. Additionally, Scribe v2 provides enterprise-level features such as smart speaker diarization, dynamic audio tagging, and compliance with multiple data protection standards, making it suitable for a wide range of applications in marketing, media, research, training, and compliance. Available through ElevenLabs Studio and API, Scribe v2 enables developers and enterprises to automate audio workflows and manage large volumes of content securely and efficiently.

Mozart AI, in partnership with ElevenLabs, is developing a generative audio workstation that integrates ease of use with the detailed control typical of a Digital Audio Workstation (DAW). Leveraging the Eleven Music API, the platform allows users to generate high-quality music tracks from text prompts, customize various aspects of tracks, and manipulate granular sections with precision. The DAW offers features such as MIDI generation, real-time recording, and low-latency playback, with plans to support VST plugins, enabling creators to shape individual track elements while maintaining an intuitive user experience. By catering to different levels of control and complexity, from quick idea sketching to detailed production, Mozart AI adapts to the needs of diverse music creators, showcasing how generative music models can be seamlessly integrated into professional tools without losing creative control.

Life Heroes Universe, founded by Sadeke Walsh, merges education and entertainment through character-driven storytelling, aiming to inspire young people by reflecting their own identities and choices in its narratives. Central to this initiative are six heroes, each embodying different life elements, crafted with depth to resonate with audiences. Initially, the characters lacked distinct voices, but through the ElevenLabs Impact Program, Life Heroes Universe received access to voice technology that allowed each hero to speak consistently across platforms, significantly enhancing audience recognition and engagement. This integration led to a remarkable increase in viewership and expanded the project's scope to include discussions on various topics like mental health and motivation across different media channels. By focusing on storytelling over logistics, Life Heroes Universe emphasizes the importance of creating relatable characters that children can learn from, illustrating the power of technology to enhance mission-driven creative endeavors.

ElevenLabs' new documentary series, "Eleven Voices," highlights individuals who have experienced permanent voice loss but have regained their ability to speak through ElevenLabs technology, emphasizing resilience and the personal significance of voice. Narrated by Michael Caine, the series features diverse stories, including a performing artist, a hospital chaplain, and a yoga instructor, each of whom has rediscovered their unique expression. The documentary, set to premiere at SXSW in March 2026, underscores ElevenLabs' mission to broaden access to voice restoration, aiming to support one million people globally. The initiative aligns with the company's broader efforts, such as the "Generative AI for Good" partnership launched at the United Nations, which assists survivors of conflict-related sexual violence in sharing their stories safely.

Hoichoi, a subscription-based streaming platform specializing in Bengali language entertainment, has partnered with ElevenLabs to enhance the production of its audio content on its new app, Sooper. By integrating ElevenLabs' AI voice generation technology, Hoichoi has significantly reduced dubbing timelines from five days to two, while maintaining emotional quality and efficiency. This collaboration allows for scalable, multilingual audio story and promotional content production, utilizing Text to Speech models for Hindi and English series, and exploring Speech to Text for transcription. The streamlined process accelerates launch cycles and reduces costs, enabling Hoichoi to experiment with new formats and multilingual releases. The platform aims to push the boundaries of content formats by adopting new technology, ensuring fast, cost-effective dubbing and narration across languages.