December 2025 Summaries

In 2025, Checkr experienced significant growth and innovation, solidifying its position as a leader in the cloud-based background check industry. The company's achievements included being named to the Forbes Cloud 100 for the eighth consecutive year and acquiring Truework, an income and employment verification provider, to enhance product capabilities. Checkr's platform, known for turning complex people data into actionable insights, served over 120,000 customers, leading to gross revenue exceeding $800 million. The company emphasized customer-centric product enhancements powered by AI, improving efficiency and accuracy for both personal and enterprise clients. Notable client successes included reduced manual tasks and faster turnaround times for companies like Bojangles, E-J Electric, and GoShare, showcasing Checkr’s impact on hiring processes. Additionally, Checkr.org continued to champion fair chance hiring through initiatives like the Catalyst Apprenticeship Program, and the company maintained a high Net Promoter Score, reflecting strong customer satisfaction. Looking ahead to 2026, Checkr plans to expand its identity and employment verification capabilities, further advancing its mission to power safe and fair decisions in hiring and trust-related processes.

Checkr, a company specializing in background checks, consistently achieves high customer satisfaction as evidenced by its Net Promoter Score (NPS) of +60, significantly exceeding the B2B technology average of +36. This reflects Checkr’s commitment to enhancing customer experience through continuous feedback integration and product improvement. With over 120,000 customers, Checkr is favored for its ease of use, fast turnaround times, comprehensive integrations, and competitive pricing. The company’s platform is praised for streamlining hiring workflows and enhancing candidate experiences, supported by its mobile-first portal and compliance tools. Checkr has also been recognized as a "Grid Leader" in the background check category by G2 for six consecutive years, underscoring its strong market presence and customer satisfaction.