December 2024 Summaries

Checkr has achieved a high Net Promoter Score (NPS) of 60, reflecting its strong customer satisfaction levels. The company's NPS is well above the B2B technology industry average and has seen a +5 increase from last year. Checkr uses various methods to evaluate customer satisfaction, including customer advisory boards, product feedback sessions, and third-party review sites like Capterra and G2. Over 100,000 customers trust Checkr for its fast, smooth, and safe background checks, as well as its candidate experience improvements and compliance expertise. The company plans to continue enhancing its platform in the coming year with expanded screenings and a reimagined interface.

In 2024, Checkr celebrated its ten-year anniversary and over 100,000 customers using their platform for background checks. The company's revenue surpassed $700 million, driven by accelerated innovation in the enterprise sector. Checkr was recognized on Forbes Cloud 100 list and Y Combinator’s Top Companies by Revenue. They launched Checkr Trust, a new screening product that enhances trust and safety within marketplaces and communities. Additionally, personal background checks were introduced to enable individuals to order their own reports. Customers improved efficiencies and hired faster with Checkr's services. The company achieved a Net Promoter Score of 60, well above the industry average, and was named G2’s “Leader” for the fifth year in a row. Product enhancements included more screenings, platform features, adjudication tools, and new integrations. Checkr.org continued to build a fairer future of work through various programs and events. Looking ahead, Checkr plans to focus on product innovation to meet evolving customer needs and improve the hiring experience.