March 2023 Summaries

As workplace trends shift towards virtual employee and volunteer engagement, organizations must ensure their websites are optimized for online recruitment. To achieve this, using calls-to-action (CTAs) to drive traffic to forms, condensing menu items to facilitate easy navigation, keeping open positions up-to-date with detailed job descriptions, allowing applicants to make an account, and potentially working with a web design firm can improve website navigation and support recruitment goals. By implementing these strategies, organizations can streamline their online recruitment process, reach a broader audience of potential employees or volunteers, and ultimately find the right people to join their organization.

Avantive Solutions is a rapidly growing digital transformation leader that relies on Checkr as their background check provider to quickly scale for growth and improve the candidate experience. As Senior Human Resources Director, Julie Via has seen significant results from using Checkr, including a 67% increase in employee count in her first five months, due to its seamless integration with existing hiring workflows and speed in reporting. With Checkr's pre-adverse action feature, candidates can provide their side of the story, increasing transparency and trust. The company values the relationship they have built with Checkr's Customer Success Manager, who has helped them overcome pain points and find solutions. Julie highly recommends Checkr as a long-term partner for hiring faster and fairer, providing a positive candidate experience.

This blog post discusses the importance of selecting the right background screening package for different positions in an organization to maintain compliance with applicable laws and fair hiring guidelines while optimizing turnaround times and costs. The post highlights various types of background checks commonly used for different roles, such as criminal records, federal and state-level searches, education verification, employment verification, professional license verifications, and international background checks. It also emphasizes the need for individualized assessments and customized packages to ensure comprehensive and relevant information is obtained while optimizing costs and efficiency. Additionally, the post explains how Checkr's pre-bundled background check packages can be tailored to fit an organization's specific needs, including examples of package customization options such as adding or removing screenings, and saving results as customized packages for future use.

Checkr has achieved a high Net Promoter Score (NPS) of 48, significantly above the B2B technology industry average, indicating extremely satisfied customers who would recommend the platform to others. Checkr's NPS is based on customer feedback gathered through surveys and third-party review sites, providing valuable insight into customer satisfaction with various aspects of the platform, including ease of use, turnaround times, integrations, pricing, customer support, and accuracy. The company uses this data to guide product development and investment in customer support, resulting in recent updates such as editable screening packages, transparent pricing, and professional license verification screenings. Checkr's customers praise the platform for its ease of use, fast turnaround times, seamless integrations, affordable pricing, responsive customer support, and reliable results. The company is committed to customer-centricity and has received recognition for its fair chance hiring initiatives.