July 2019 Summaries

Here's a neutral summary of the text: The author switched from Drift to Intercom for their customer support needs and needed to integrate it with their Vue.js app. To do this, they used the vue-intercom package to instrument their code and set up custom attributes for each user, including plan type, check count, and browser checks. They also recorded page views using Vue Router's meta titles and tracked CRUD actions in their Vuex store. Once integrated, they could use Intercom's features such as sending segments, tracking events, and automating product tours to enhance their customer support and marketing efforts.

### Checkly uses AWS Lambda for its backend and has implemented a number of strategies to ensure scalability, low costs, and efficient use of resources. The company's Lambda setup includes three core functions that handle API checks, browser checks, and setup/teardown scripts, which are all triggered by SNS topics or directly via the AWS SDK. This approach allows for easy scaling and region-specific deployments without incurring additional costs. Checkly also uses Node-Lambda as a framework to package and deploy its Lambda functions, which provides a balance between simplicity and customization options. The company's background job setup utilizes SNS and SQS messaging to trigger Lambda functions, allowing for efficient and reliable processing of non-trivial tasks. Monitoring and logging on AWS Lambda are still evolving, with Checkly using third-party solutions like AppOptics to address limitations in the native AWS offerings.