December 2021 Summaries

The healthcare industry is increasingly adopting telehealth and text messaging to improve patient experience. These communication methods are being used for various purposes, such as enhancing access to care, ensuring medication adherence, and reminding patients about appointments. Bandwidth offers a suite of communication APIs, including messaging, voice, video, and WebRTC (in-browser calling) solutions, which can help healthcare providers create better patient experiences.

Communications Platform as a Service (CPaaS) and Unified Communications as a Service (UCaaS) are two cloud-based technologies that provide businesses with powerful communication tools. CPaaS allows users to add voice, video, and messaging services of their choice to existing business software, while UCaaS combines team messaging, video conferencing, and cloud phone services into a unified package. The main difference between the two is that CPaaS offers more flexibility for customization, while UCaaS provides a simpler, unified solution with less room for customization. Businesses should choose between the two based on their specific communication needs, technical expertise, budget, and desired level of customization.

The author shares their experience transitioning from an intern to a full-time software developer, highlighting five lessons they learned along the way. These include asking questions regardless of feeling intimidated, thinking like a code owner rather than just a contributor, making lasting contributions by improving processes or documentation, speaking up and sharing ideas with the team, and spending time on personal development and learning new technologies. The author emphasizes that internships provide valuable opportunities for growth and learning, and encourages others to make the most of their internships.