April 2022 Summaries

You create a great API and invest resources, time, and energy into it, but it's not being adopted as much as anticipated, possibly due to the API documentation not aligning with how users interact with the API, including HTTP references, language-specific documentation, code samples, and SDKs. Understanding your API user's journey, which includes discovery, exploration, and integration phases, can help identify areas where the API Portal needs improvement. By mapping features against these phases, you can create a streamlined developer experience, increasing adoption of the API as users find an experience tailored to their use case. The webinar discussion highlights the importance of providing relevant code samples, SDKs, and documentation to improve user engagement, with the secret to successful API adoption revealed in the Q&A session.