Now Available: Deepgram Speech Recognition for Twilio Programmable Voice

Developers can now use Deepgram's AI Speech Recognition Add-On for Twilio Programmable Voice, making it easier to unlock the value of post-call recordings. This integration allows developers to transcribe 100% of recorded calls and analyze them for sentiment analysis, topic trends, discussion points, and more. Deepgram's speech recognition technology offers high accuracy and various features such as punctuation, profanity filters, redaction, speaker diarization, named entity recognition (NER), multichannel support, numerals, callback, paragraphs, utterances, utterance split, and interim results. The integration is available in the Twilio console, where users can easily add Deepgram to their Programmable Voice project without needing a separate Deepgram account.