Impact of Verizon’s September 30 outage on Internet traffic

On September 30, customers on Verizon's mobile network in multiple cities across the United States experienced a loss of connectivity. The outage impacted Internet traffic on Verizon's network, with a slight decline (-5%) in HTTP traffic visible around 11:00 ET (15:00 UTC). Request volume fell as much as 9% below expected levels at 13:45 ET (17:45 UTC). The problem was acknowledged by Verizon on social media, and engineers worked to identify and solve the issue. Service started to be restored around 17:00 ET (21:00 UTC), with full restoration reported at 19:18 ET (23:18 UTC). Voice services may have been more significantly impacted than data services during the outage, but no specific information has been provided by Verizon regarding the root cause of the network problems.