How better tech is helping non-profits do the work that matters

During stay-at-home orders, investing in tech solutions became necessary for all organizations—especially non-profits. Technology quickly became a pivotal part of engaging volunteers, and even as some return to in-person participation, volunteers want non-profits to continue to use tech tools to streamline their work. Nearly three in five Americans say they're more inclined to volunteer with non-profit organizations that offer better technology solutions for participants to use while volunteering. Volunteers are looking for an impact, not spending time on data entry, and nearly three-quarters of Americans plan to volunteer virtually in 2022. Many volunteers face issues when volunteering at non-profits, including lack of communication, resources, scheduling trouble, and repetitive tasks, but automation can help streamline these issues by solving tedious tasks. Non-profits are using tech solutions to accomplish tedious tasks, such as automation software like Zapier, which has seen a huge increase in non-profit adoption from 2017 through 2021. By leveraging technology, organizations can create systems that give staff space to focus on their core mission and make room for what really matters: working on their mission.

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