The majority of workers use automation software at work—here's why

Nearly two-thirds of knowledge workers currently use automation software at work, with nearly a fifth intending to use it in the future. Automation is being used by these professionals to improve their productivity, organization, and overall job performance. The most common reasons for using automation include completing tasks faster, focusing on important work, and reducing errors. Knowledge workers who use automation report significant benefits such as saving time, reducing errors, and improving their overall job satisfaction. However, some individuals are not using automation software due to lack of knowledge about its applications or concerns about the impact on their role. The survey highlights the growing importance of automation in the workplace and its potential to enhance productivity and job performance.