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Tyk SaaS uptime

Blog post from Tyk

Post Details
Company
Tyk
Date Published
Author
Jennifer Craig
Word Count
389
Language
English
Hacker News Points
-
Summary

Tyk, a SaaS provider, is committed to transparency regarding its platform's uptime, which achieved a reliability rate of 99.96% from July 1st, 2019, to July 7th, 2020. Despite occasional outages, most incidents were brief, typically lasting around 5 minutes, and affected only the SaaS dashboard while users' APIs remained functional but non-updateable. Tyk's internal team promptly addresses issues, providing full incident reports upon request, and plans to release quarterly updates on uptime performance to reassure users of their proactive approach to managing downtime.