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Consent needed for open tracking pixels? CNIL says yes.

Blog post from Twilio

Post Details
Company
Date Published
Author
Denis O'Sullivan, Jesse Sumrak
Word Count
576
Language
English
Hacker News Points
-
Summary

Recent guidance from France's data privacy regulator, the CNIL, mandates that organizations must obtain explicit user consent before using open tracking pixels in emails sent to French recipients. These pixels, which are invisible images embedded in emails, have traditionally been used to track open rates and inform marketing strategies. The CNIL equates them to cookies, which require consent under European privacy rules for storing or accessing non-essential data. The only exception to this requirement is when the data is used strictly for maintaining email deliverability, such as identifying inactive users for sunset policies. Organizations are advised to act swiftly to comply with these new regulations, which may influence other European regulators to adopt similar measures. This development is part of ongoing changes in the email marketing landscape, influenced by broader regulations like the GDPR and initiatives like Apple's Mail Privacy Protection.