Twilio Burgers incident occurred on April 01, 2009, when a customer of the company noticed a resemblance between their uncooked hamburgers and the Twilio logo. The customer shared this observation on social media, sparking interest in the brand. `Twilio is a cloud communication platform that provides APIs, SDKs, sample apps, API reference documentation, and more to support developers in building communications and digital engagement experiences. `The company also has a developer community hub called Ahoy, which offers best practices, code samples, and inspiration to help build successful applications using Twilio's services.