Company
Date Published
Author
Twilio
Word count
887
Language
English
Hacker News points
None

Summary

The use of phone numbers as part of user profiles and two-factor authentication mechanisms has led to attacks on voicemail systems, which can be exploited by attackers to gain access to accounts. Twilio's Verify and Authy APIs offer solutions to mitigate these vulnerabilities by requiring additional user interaction, such as voice calls, to verify the user's access to their phone number. However, even with these measures in place, there are still limitations and potential risks, including answering machine detection issues, which can create a frustrating experience for users. To address these challenges, Twilio has implemented features such as randomizing prompts and using Answering Machine Detection (AMD) to detect if it's a person or machine, making it more difficult for attackers to use voicemail greetings to trick the system.