Company
Date Published
Author
Twilio
Word count
163
Language
English
Hacker News points
None

Summary

Improving Customer Service with Twilio at RepeaterStore` RepeaterStore, an e-commerce storefront specializing in wireless repeaters, has enhanced its customer service by integrating Twilio's services. Customers can now quickly retrieve their order status and tracking information via a phone call, receiving expected delivery dates and detailed updates via email or SMS. This innovative approach allows customers to easily track the status of their orders, improving overall satisfaction and engagement with the brand.