Designing and Enforcing Codes of Conduct

Codes of Conduct are essential tools for promoting inclusion and protecting members from harassment in online communities. However, designing and enforcing them can be challenging, especially when there's a lack of clear processes and policies in place. The author shares their experience managing the LGBTQ+ community Slack, where they learned hard lessons about effective management and enforcement. They then experimented with a new approach by creating a separate community called WeAllJS, which adopted a detailed Code of Conduct and an innovative enforcement process that prioritized community involvement and nuanced decision-making. By sharing these insights, the author aims to provide guidance for community managers and open-source project maintainers looking to create more inclusive and effective communities.