Company
Date Published
Author
Danielle Morrill
Word count
404
Language
English
Hacker News points
None

Summary

Twilio has added asynchronous call redirection to its REST API, allowing developers to control calls in real-time, put callers on hold, take them off hold, and even hang up on them with simple REST API requests.` `This feature opens up advanced use cases for call queuing, call centers, and enterprises, enabling developers to create customized call flows and experiences.` `With this new capability, developers can interrupt in-progress calls and redirect them to a new TwiML document of their choice, giving them real-time control over running calls.