Twilio has announced the public beta of Agent Conference, a new set of conference features that make it easy to connect contact center agents to customers. The feature includes Agent Whisper, which allows supervisors to coach agents in real-time, and an Outbound Conference Call API, which enables agents to hear the state of outbound calls while still being in a conference. These features are now available in public beta, and Twilio is pricing them starting at $0.0033 per participant per minute. Agent Conference can be enabled on any Twilio account, and developers can check out the documentation for more information on how to implement it. The team plans to enhance the feature with better visibility and control over participants via a client-side JavaScript SDK and add other features in the future.