Trek Medics is a non-profit organization working to improve healthcare in developing countries by providing accessible emergency response systems. Due to expensive and outdated hardware, traditional vendors are unable to adapt their solutions to these communities' infrastructure, leading to the lack of reliable access to healthcare and emergency services. Trek Medics searched for a flexible vendor that could accommodate their unique needs, eventually finding Twilio, which provides a programmable API allowing them to build communication systems without relying on Western infrastructure. With Twilio's support, Trek Medics is rolling out an SMS service called Beacon, aiming to reach over 200,000 people this year and overcome the systemic issues of limited access to healthcare and emergency services in these communities.