Andrew Santell, a seasoned security leader with experience in the U.S. Navy and Netflix, shares insights on the evolving landscape of security operations in a podcast episode. He discusses the transition from military to tech, emphasizing the importance of designing processes before automating them and creating effective feedback loops within teams. At Netflix, Santell pioneered a security operations program, focusing on testing phishing response playbooks and adopting a zero-trust model. Now at Fastly, he applies automation for risk assessment and vulnerability management, highlighting the shift towards cloud infrastructure and zero-trust security models. He underscores the significance of leadership, team well-being, and the potential of self-remediation and AI in threat detection, advocating for automation as a standard practice in security operations.