The Symbl Platform is launching its Async API, which allows businesses to post audio files or text payloads to extract actionable insights from asynchronous conversational data. The platform supports two formats: audio and text, including call transcripts, email, and social conversations. Businesses can use the APIs to automate CRM entries, generate insights from recorded audios, and process meeting recordings. The Async API is designed to empower businesses to extract insights across various use-cases, such as collaboration software and CRM applications.