Extract Personalized Business Intents with Trackers — Now in Beta

Trackers are designed by Symbl.ai to recognize contextual similarities rather than exact keyword matching, making it easier for developers to build deeper and more sophisticated domain-specific intelligence at scale. The Tracker API propels Symbl.ai into the next phase of its objective in further enabling contextual comprehension in any and all verticals. Trackers support both real-time as well as asynchronous voice and video channels, and are now available in beta. They can be applied to any conversation-driven use case, such as improving customer satisfaction or monitoring upsell potential, by configuring key-value pairs with a few example keywords. The Tracker API is supported with Symbl's Async APIs and Streaming API, enabling it to be integrated with any voice, audio, or text conversation streams and formats.