How to Implement Chat in Your E-Commerce iOS App

This tutorial provides a comprehensive guide to integrating a real-time chat feature into an e-commerce app using Stream Chat's Swift SDK, which facilitates immediate communication between buyers and sellers for transactions and support. The process involves setting up the Stream Chat dependency using CocoaPods, configuring the Stream Chat dashboard, and securely managing user authentication and permissions. The tutorial walks through creating a "Join" screen for buyers and sellers, setting up navigation, and handling user interactions to switch between buyer and seller interfaces. It also includes creating a BuyerViewController with a support chat button, which allows buyers to access support, and a ChannelsViewController for sellers to manage support channels. The implementation is designed to enable seamless communication, enhance customer engagement, and boost conversion rates within the app.