This is how PagerDuty quickly launched new pricing tiers and a self-service free trial

Jeli, an incident analysis platform under PagerDuty, successfully transitioned to using Stigg for their entitlement infrastructure to meet a tight deadline for their ProductHunt launch. Previously, Jeli's internal system for managing entitlements was based on hardcoded rules, which was insufficient as they prepared to introduce new pricing tiers and trials. The engineering team, led by Fischer Jemison, opted for Stigg after a successful proof-of-concept, appreciating its ability to streamline processes without needing to build an internal entitlements engine. This decision allowed Jeli to launch their new pricing without delays or significant bugs, and it freed up engineering resources for other projects by reducing maintenance demands. Stigg now serves as the central platform for managing Jeli's backend and frontend entitlements, enabling seamless operations and reducing reliance on internal domain knowledge. The Jeli team is exploring additional features of Stigg, such as snap-in paywalls and administrative tools for customer management, enhancing their ability to handle complex subscription models without engineering roadblocks.

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