Sentry Scouts discussed the concept of User Experience (UX), its importance in software development, and how to create a good UX. They emphasized that UX is not just about making things easier for users but also about solving legitimate problems experienced by end-users. The panelists agreed that UX is a process that requires strategic planning, collaboration, and gathering feedback from both internal teams and external customers. They highlighted the importance of setting clear goals, using A/B tests in conjunction with user testing and other methods, and balancing quantitative results with qualitative feedback. Ultimately, creating a good UX requires thinking strategically and sorting through feedback to uncover the most compelling narrative.