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How to build a referral program for your app

Blog post from RevenueCat

Post Details
Company
Date Published
Author
David Barnard
Word Count
1,734
Language
English
Hacker News Points
-
Summary

Referral programs for subscription apps are still emerging, but they hold potential as a significant component of user acquisition strategies by leveraging existing user bases to invite friends without needing costly ad campaigns. Successful programs require a well-balanced model of rewards for both referrers and referees, integrating them into the product experience to enhance user engagement and stickiness, as seen in successful examples like Dropbox and Uber. Despite the promise, developers face challenges such as Apple's restrictions on promotions and the need for strategic placement of calls-to-action to ensure visibility and effectiveness. Implementing an effective referral program involves choosing the right incentives that align with product usage and managing the lifecycle to avoid diminishing returns. While financial rewards are a typical starting point, offering meaningful value, such as free trials or storage, can be more impactful, provided the costs remain lower than customer acquisition costs. The discussion also highlights the importance of making referral programs part of a broader marketing strategy, ensuring they complement other efforts, and assessing both the immediate and long-term benefits and challenges associated with different reward mechanisms.