On September 7th, 2017, RapidAPI experienced a system-wide outage due to throttling by RedisLabs, which affected both developers and API providers by disrupting access to API keys and subscriptions hosted on a Redis database. The issue was promptly resolved, and RapidAPI expressed gratitude for the users' patience and apologized for the inconvenience. To prevent future occurrences, the company is implementing additional fail-safe redundancies and has introduced a new status page to provide real-time visibility into any emerging issues. RapidAPI is committed to improving its infrastructure and welcomes user feedback to enhance the reliability of its services.