PubNub has introduced new support for Datadog dashboards to enhance real-time visibility for operations teams, addressing a common customer request for detailed and accurate monitoring of PubNub usage within their own systems. This integration is particularly beneficial for applications requiring reliable real-time operations, such as telemedicine and live events, by providing detailed insights into metrics like services, counters, latency, and code responses. These dashboards offer immediate notifications for issues such as message drops or traffic slowdowns, enabling rapid response and ensuring application performance under high-stress scenarios. The launch underscores PubNub's commitment to customer feedback and continuous platform improvement, available through their Platinum Support Plan, which provides personalized assistance and setup for these dashboards. This initiative aims to support the ongoing needs of customers who rely on PubNub for real-time communication, ensuring they have the tools necessary to maintain high service standards and user satisfaction.