Live Oak Bank, a digital bank catering to small businesses and personal banking customers, partnered with Plaid to address security and speed concerns. The bank's high standards for security and customer verification processes were not met by conventional methods, leading to delays in account activation and an increase in fraud attempts. With Plaid's Auth and Identity products, Live Oak Bank was able to implement instantaneous account verification, reducing waiting times and increasing customer satisfaction. This integration allowed the bank to deliver top-of-the-line service and support, while also enabling them to process loans more efficiently. By leveraging Plaid's cutting-edge technology, Live Oak Bank can continue to meet the expectations of its customers and maintain a competitive edge in the market.