Walking the “Green” Carpet: The Summit19 Customer Awards

PagerDuty's annual Summit recognized outstanding contributions from its customers and partners through the 2019 PagerDuty Summit Awards, highlighting exceptional use cases and partnerships. The Community Champion Award was given to Alexander Hellbom for creating the Terraform PagerDuty provider, widely used by developers worldwide. DAZN received the International Customer of the Year Award for pioneering the HybridOps model, effectively transitioning from a monolithic codebase to microservices, significantly impacting the live sports media market. The Impact Award honored The Trevor Project for using PagerDuty to enhance suicide prevention efforts, achieving rapid response times to critical alerts. Pinterest was celebrated with the Inclusion Innovator Award for fostering an inclusive workplace culture, while Cisco, growing its use of PagerDuty by 50% annually, was named Customer of the Year for delivering exceptional customer experiences. Lastly, IBM was acknowledged as the Real-Time Innovator of the Year for its innovative use of PagerDuty across customer service teams and active participation in product development.