Space Made Simple: How PagerDuty Enabled Loft Orbital to Achieve Incident Response Lift Off

Loft Orbital, an innovative satellite-as-a-service company, is revolutionizing the space industry by enabling organizations to launch data capture technology into space at a fraction of the traditional cost, using shared satellite missions. The company's use of advanced automation and incident response technologies like PagerDuty allows them to operate efficiently with minimal personnel, scaling their operations to manage a growing number of satellites without relying on a traditional command center. Loft Orbital's proprietary ground control software, Cockpit, integrates with tools like Grafana and PagerDuty to streamline satellite operations, ensuring rapid incident response and seamless collaboration among teams. This approach empowers engineers to manage incidents effectively, reduces downtime, and fosters a culture of proactive problem-solving, while the company plans to expand PagerDuty's use to enhance cross-team issue tracking and resolution.