PagerDuty Named a Gartner Cool Vendor in Digital Dexterity and AI for the Digital Workplace

PagerDuty celebrates its inclusion in Gartner’s Cool Vendors in Digital Dexterity and AI for the Digital Workplace report, marking a significant milestone for the company and its customers. With a focus on enhancing IT operations through AIOps, which integrates big data and machine learning, PagerDuty aims to improve productivity and engagement within the digital workplace. Their new Operations Health Management Service has been highlighted for its innovative ability to assess and enhance the health and performance of employees, teams, and organizations, allowing for industry benchmarking. PagerDuty's platform emphasizes transforming signals into actionable insights to boost operational health and efficiency, focusing on preventing and resolving incidents that impact people and businesses. The company's continuous innovation and investment in people-focused analytics and AIOps underline its dedication to maximizing data value for customers, improving employee happiness, retention rates, and service delivery, thereby positioning itself as a critical solution for enhancing business outcomes.