PagerDuty: My First Four Months

At PagerDuty, the author shares experiences that highlight the company's commitment to fostering a culture of inclusion and psychological safety, particularly as a queer woman in tech. The author recounts a supportive interaction with their manager, Arup Chakrabarti, who demonstrated trust and respect by addressing a concern without requiring justification, which reinforced a sense of belonging and safety. PagerDuty emphasizes explicit expectations, continuous improvement, and blameless postmortems to cultivate a supportive and inclusive environment. The company invests in its people, prioritizing diversity through initiatives like Employee Resource Groups, such as SisterDuty, which support women and help build community trust. Despite these efforts, the author acknowledges that there is still room for improvement, and PagerDuty is committed to enhancing its inclusivity efforts by integrating them with its compassionate DevOps culture.