PagerDuty Launches Product Donation Program to Benefit Social Impact Organizations

PagerDuty is leveraging its product and workforce to support social impact organizations by launching initiatives like Impact Pricing, which offers nonprofits 10 free licenses of their Platform Team plan, enabling access to features such as On-Call Management and Notification capabilities. The company is committed to making community a key stakeholder, pledging 1% of equity, employee volunteer time, and product to empower mission-driven organizations through technology and capacity building. PagerDuty's social impact strategy extends beyond product donation, including dedicated resourcing for social impact and philanthropy, partnerships with diversity-focused organizations, and formalized volunteer time for employees. CEO Jennifer Tejada emphasizes the importance of digital tools for all organizations, noting that nonprofits like Crisis Text Line and Wikimedia Foundation benefit from real-time operations management. The company has also integrated social impact into its annual conference, featuring nonprofit keynote speakers and recognizing impactful customers.