Important Security Announcement From PagerDuty

PagerDuty experienced an unauthorized intrusion on July 9, where an attacker accessed some customer information, but the incident did not impact their service delivery or expose sensitive data like social security or credit card numbers. The company quickly mitigated the breach by enhancing their security measures and engaging a cybersecurity firm to validate their practices, alongside cooperating with law enforcement. The attacker gained access to users' names, email addresses, hashed passwords, and public calendar feed URLs, but due to robust hashing techniques, it is computationally infeasible for the attacker to exploit the passwords. PagerDuty is advising users to reset their passwords and calendar feed URLs as a precaution and warns of potential phishing attacks using the exposed information. The company's leadership has been actively involved in managing the incident, emphasizing their commitment to transparency and security improvement, and users are encouraged to contact PagerDuty support for any concerns.

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