How Tyro Payments Drives More Business for Small Businesses

PagerDuty plays a crucial role in ensuring Tyro Payments' platform remains operational 24/7, which is vital for the company's ability to serve over 19,000 small to mid-sized businesses across Australia. By using PagerDuty for incident management, Tyro can promptly address potential issues within its network of over one hundred microservices, thereby avoiding interruptions that could lead to significant financial losses and customer dissatisfaction. This continuous uptime is essential for small businesses, especially during peak shopping times when downtime could mean lost sales and customers turning to competitors. Tyro's commitment to a stable platform underscores the importance of reliable transaction processing for maintaining cash flow, enabling businesses to meet their financial obligations and sustain growth.