G2 Users Rank PagerDuty as a Leader in AIOps

PagerDuty, with over 13,500 customers, emphasizes its commitment to its users, as evidenced by its recognition as a leader in the G2 Winter 2020 rankings across several categories, including Incident Management, IT Alerting, and AIOps Platforms. The company prioritizes delivering immediate and tangible benefits through its AIOps solutions, which are designed to be user-friendly and not reliant on advanced data science skills, addressing common industry challenges such as lengthy ROI realization and complex setups. G2's evaluation places PagerDuty at the forefront of implementation, results, usability, and relationship indices, highlighting its effectiveness in providing ease of use, satisfaction with results, and quality customer relations. PagerDuty has enhanced its AIOps capabilities with new features like Event Intelligence, Intelligent Recommendations, and Change Impact Mapping, which aim to optimize digital operations by reducing noise, providing actionable insights, and automating repetitive tasks. The company remains dedicated to its customer-centric approach, continuing to innovate and adapt its platform to meet user needs.