Announcing the PagerDuty & Dynatrace Integration

PagerDuty has announced a new integration with Dynatrace, a leading Application Performance Management solution, designed to enhance proactive application performance management and reduce mean time to resolution (MTTR). This integration allows Dynatrace to monitor the entire application delivery chain, tracking transactions from user interactions to specific lines of code using PurePath technology, and automatically alerting users to performance issues via customizable incidents. The integration facilitates seamless communication by forwarding incidents with all necessary details to PagerDuty, ensuring timely notifications to the appropriate personnel. Users can then delve into Dynatrace for detailed analysis and quickly identify root causes. This integration offers dashboards tailored for development, operations, and business roles to provide a unified view, eliminating the need for extensive communication during incident resolution. Additionally, incidents resolved in Dynatrace are automatically marked as resolved in PagerDuty, streamlining the incident management process.

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