Tracing the gap: Eliminating blind spots with our AWS X-Ray integration

AWS X-Ray and New Relic have introduced a new integration that enhances distributed tracing capabilities by combining the functionalities of both tools into a unified experience, addressing the challenge of obtaining visibility across both AWS-managed services and external applications. While AWS X-Ray provides critical insights into AWS services, it previously lacked automatic tracing for non-AWS calls; conversely, New Relic offered automatic tracing for any application where its agent was installed but lacked visibility into AWS-managed services. This integration allows developers to see requests as they move through applications, offering filtering, querying, and visualization of trace data to effectively debug issues and identify performance bottlenecks. Users can now achieve transparency in transactions occurring within AWS, similar to those in their hosted environments, thus simplifying troubleshooting and reducing the time to pinpoint errors.