Puppet 2020 State of DevOps Report Highlights Platform Approach and Modernizing Change Management
Blog post from New Relic
The 2020 State of DevOps Report by Puppet, based on a survey of over 2,400 IT and security professionals, underscores the challenges and potential strategies for scaling DevOps within organizations. The report identifies the importance of self-service capabilities for developers and modernized change management practices as critical to achieving DevOps goals in today's complex cloud environments. Despite these insights, Gartner predicts that most DevOps initiatives will not meet expectations due to organizational learning hurdles, as many companies remain at a "mid-level" of DevOps evolution. The report also highlights the role of internal platforms in advancing DevOps maturity, suggesting that treating these platforms as products rather than projects can foster greater innovation and retention among developers. Furthermore, it emphasizes the need for organizational change and leadership support to overcome barriers to DevOps success, illustrated by examples of successful DevOps implementations in various industries.