FutureStack19: Lew Cirne on Building the Industry’s First Observability Platform

When Lew Cirne, founder and CEO of New Relic, spoke at FutureStack19 in New York City, he emphasized the importance of "magic" in software, highlighting its ability to transform businesses by measuring everything that runs in production. He introduced the concept of observability, which involves collecting telemetry data about technology through metrics, events, logs, and traces. Lew noted that traditional tools often present a proliferation of disparate data sources, making it challenging to achieve sustainable, scalable, end-to-end observability. To address this challenge, he outlined three key qualities of an ideal platform: open, connected, and programmable. New Relic's One platform aims to deliver these capabilities, with recent announcements including new product releases, beta releases, and overarching capabilities that build on the existing platform. These enhancements focus on making it easier to collect data from third-party sources, providing log data management, adding AI-powered incident alerting, and offering programmability through access to tools used by New Relic's own engineers. The goal is to provide a platform where businesses can adapt and connect observability data to achieve true observability.

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