Errors Inbox is an error-tracking solution included with New Relic One’s Full Stack Observability license, allowing engineers to proactively catch and fix errors before they escalate. It tracks existing errors, groups them together on a single screen, and integrates with Jira to enable collaboration and automating the creation of Jira tickets from error details. To set up an integration with Jira, users follow a simple process that requires providing basic details such as URL, username, and API token. Once set up, users can create templates to customize the information sent to Jira, including fields like project, issue type, and reporter. The integration also includes notifications in Jira, which provide links to error details in New Relic's Errors Inbox and entity throwing the error. With this integration, engineers can quickly identify and fix errors, reducing the time spent on debugging and improving overall productivity.