Docs As the Code, Docs In the Code At New Relic

Software documentation plays a crucial role in ensuring that code is understandable and usable, especially when it becomes open source. The text emphasizes the importance of words in software, not only as part of the source code but also in documentation like comments, configuration files, and API schemas. It highlights the potential issues that arise from lack of documentation, such as poor user experiences and difficult troubleshooting. The Product Language team at New Relic actively contributes to improving code documentation by reviewing code for errors, enhancing readability, and ensuring embedded documentation in schemas for tools like GraphQL and OpenAPI. The text encourages developers to engage with open source projects by providing clear and concise documentation, enhancing the overall developer experience. Fabrizio Ferri-Benedetti, the author, underscores the importance of collaboration and invites feedback through comments or pull requests to improve the quality of documentation in code.