AIOps (Artificial Intelligence for IT Operations) is a new category of tools that bring AI and machine learning benefits to telemetry data, enabling teams to evaluate and act on their data more quickly and reduce manual toil. These tools provide intelligence and enrichment to data, delivering time-saving assistance that enables greater observability and leads to a more perfect finished product. By leveraging machine learning and artificial intelligence, AIOps platforms augment incident management teams' workflows, reducing mean time to resolution (MTTR) and manual toil, while empowering on-call teams to identify, prioritize, troubleshoot, and remedy issues in a fast-paced environment.