AIOps for all
Blog post from New Relic
New Relic is offering its Applied Intelligence (AIOps) features free to all full platform users to enhance incident response capabilities for engineers and site reliability engineers (SREs). This initiative aims to improve the detection, diagnosis, and mitigation of incidents, reducing the potential negative impact on businesses. Enhancements include a redesigned navigation menu and advanced features like Workflows for routing incidents, Enrichment for adding context to alerts, and bi-directional integrations with tools like JIRA and ServiceNow. Future integrations are planned with services such as PagerDuty and Microsoft Teams. The content includes forward-looking statements about expected features and improvements, with New Relic emphasizing that actual outcomes may vary due to risks and uncertainties. The article also notes the views expressed are those of the author, Guy Fighel, New Relic's General Manager of Applied Intelligence, and invites users to the Explorers Hub for further discussion.