MongoDB has now made available Production Support for its Community Edition, a standalone service offering 24/7 access to world-class support engineers with a 2-Hour SLA. This new offering provides consultative and proactive advice on schema design, index optimization, performance testing, and scaling out, as well as best practices guidance. With expert support from highly-experienced Technical Services Engineers who have extensive knowledge of MongoDB, users can now access the same level of support that Enterprise customers enjoy.