Earlier this month, the Observability All-Star program was announced to honor DevOps industry professionals and teams, with Justin Smith, a DevOps Engineer at MIM Software, being recognized as the first winner for 2020. MIM Software offers imaging solutions across several medical fields, and Justin's diverse IT career, spanning roles from technical writer to DevOps engineer, exemplifies his commitment to breaking down silos and enhancing collaboration. In his current role, he leads DevOps initiatives, focusing on scaling engineering workflows and organizing infrastructure workgroups while spearheading MIM’s observability program. He has successfully implemented Logz.io to address challenges in managing an ELK stack for log management, thereby enhancing the team's responsiveness to production issues. Logz.io has been praised for its ease of setup, features like machine learning, and excellent customer service, offering a cost-effective alternative to platforms like Splunk for server log analytics and monitoring.